Acta Module 5 : Assess Competence

M5 eportfolio 9 : Preparation for assessment

Preparation for assessment consist of preparing the venue and resources in accordance to AP, there is also a need to take care of safety & health requirement.

Besides these, self-preparation is also as important; hence, check-list such as logistic and candidate-brief check-list allow you to be more assured that important aspect of the assessment is not neglected.

Pictures below show various set-up on Venue, resources and checklist.

M5 eportfolio 10: Assessment conducting

This entry will be a video-compilation of “Briefing candidate on assessment”, “Role play part 1 & part 2”, “Oral Questioning” and “Summarize assessment for Competent”.

First video on “Briefing candidate on assessment” will see videos showing the sites and briefing of candidate using the checklist. Will also see assessor showing candidate the Appeal-procedure and later, Role-Play script.

Part 1 video too large, hence, only show Part 2 video here.

Next two video “Role play part 1 & part 2”, contains mainly of evidences of performance by Assessor and learner in executing the role-play of sales-person performance the “sell product and service” to the customer (role played by assessor).

Sales-person performed as required by acting out all the correct skill and knowledge thereby winning a “Competent” for the assessment.

“Oral Questioning” video is simply that of sales-person answering to assessor’s oral-questioning that resulted in a “Competent” being awarded for this session.

Finally, video on “Summarize assessment for Competent” shows the wrapping up of the whole assessment activities when assessors informed the Sales-person about the result; Competent, in this case.

Video on "Summarizing the assessment for competent.

Role play is actually quite enjoyable during practices which is crucial to the final role-play execution.

Oral questioning portion is straight forward with not much problem or challenges.

Doing assessment summary for a Competent is also easy since it is giving “good news” and no need to explain or calm any sad candidate (if NYC)…

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M5 eportfolio 11: Evidence of Assessment

Recalling eportfolio 10 videos that resulted in “Competent” being awarded. This award is based on the Rules-of-Evidence where the evidences gathered are “Valid – meet broad range of knowledge & skills, meet criteria of standards and reflects the type of performance required at work”. The evidences were also “sufficient” so that enough evidences to proof competency. Finally, evidences were also current and authentic since the skill & knowledge is being performance by the candidate herself.

There is also a video showing the scenarios of a “Not-Yet-Competence or NYC” performance on “Oral Questioning” ( video is too large to attached, pls email me if necessary)

In this scenario, the sales-person, will act out to be un-certain or don’t-know that answer to a particular question in the oral questioning session; thereby forcing the assessor to award a “NYC”.